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Allowlists

Ensure test emails are not flagged as suspicious
Instructions for

Google Workspace

Add an IP address to your allowlist

Help prevent messages from certain IP addresses from being marked as spam by adding them to an email allowlist. Messages from these addresses won't be marked as spam by Google Workspace.
Email allowlists are always applied to your entire domain. You can’t create email allowlists that apply to specific organizational units only.

1. Sign in to your Google Admin console.
https://admin.google.com/

2. From the Admin console Home page, go to Apps > Google Workspace > Gmail > Spam, Phishing and Malware.

 

Google Workspace spam phishing and malware settings

 

3. On the left, select the top-level organization. This is usually your domain.

4. On the Spam, phishing, and malware tab, scroll to the Email allowlist setting.

 

Edit Google Workspace allow list

 

5. Enter the IP address of the sending mail server(s) you want to add to the allowlist.
The IP address information will be provided by TreeTop Security.

 

Google Workspace adding IP addresses for allowlist

 

6. At the bottom of the page, click Save.

Note: It can take up to 24 hours for your changes to take effect. You can track changes in the Admin audit log.
https://support.google.com/a/answer/4579579

The text from this guide was copied from the Google Workspace Admin Help found below. Please check there for the latest instructions.
https://support.google.com/a/answer/60751?hl=en

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